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RealtorEdge
D E C E M B E R 2 0 0 8
9
SALES AND MARKETING
I
recently served
as a panelist for
an event of the
Broward Master Bro-
kers Forum (MBF).
Let me tell you, this
is a group of heavy
hitters. The mem-
bership of the MBF
consists of South
Florida's top resi-
dential real estate agents. The event
topic focused on the changing role
of technology in real estate from
now and into the future.
Let's face it­­today's success-
ful Realtors
®
have to be techno-
logically-savvy as our industry's
emphasis on technology is only
increasing. We are headed into, if
not already in, the generation of
the Mobile Realtor
®
. We check
e-mails on the go, scan for list-
ings on our phones and prospect
potential clients online. Even the
marketing of listings has changed.
We can't expect clients to come to
us, so we have to find them... or
somewhere else will. One common
thread that I recognized amongst
the agents in the Master Brokers
Forum was­­they get it. Like it or
not, the most successful brokers and
agents understand that technology
has changed the way Realtors
®
do
business... and they have adapted
to that change.
Forget calling a client back within
a few hours­­they'll have a new
agent by then. Today's clients want
answers now... not tomorrow, not
in two hours but now.
Forget leaving a client
under the age of 40 a
voicemail. They won't
listen to it. But send a
text message instead
and you'll most likely
hear back within
minutes (via text of
course).
Another thing
these top Realtors
®
have in com-
mon is their awareness of the power
of web-based social networking
sites. Most agents in the room log
into their free Facebook, Linkedin,
ActiveRain and MySpace accounts
daily to prospect new clients and
market their listings. They also join
non-Realtor
®
social networking
groups on these sites since statistics
show that potential clients are more
likely to trust a Realtor
®
if they
meet him/her in a non-Realtor
®
setting or networking group.
So my challenge to you is to
learn from these top brokers. If you
don't know how to text message,
have your daughter, son or co-
worker walk you through it. If you
can type on a computer and answer
a phone call, you can master texting.
If you've never been on Facebook,
have a friend help set up your
free account and join a few non-
Realtor
®
groups.
There is no reason you can't be
a top Master Broker sitting in that
room in a few short years. Take the
time, make the effort and stay abreast
of new technology and ideas.
Technology
Get it or Get Left Behind
By Richard W. Barkett, RAGFL CEO
Richard W. Barkett